SUMMARY

Whether you train power lifters or Pilates, when a client joins your Off Day Trainer account one of the first messages they receive will be asking them to fill out your questionnaire. Your questionnaire should reflect what you teach or offer, it a representation showing how serious you are in helping them reach their goals.

 

CONTENT

To get to your questionnaire Click on Settings > Questionnaire Tab. You will have 7 Default Questions already built in your system that you can use. If you wanted to customize the questionnaire you can follow the instruction below:

With the new Off Day Trainer Questionnaire you are now able to fully customize every aspect of the questionnaire. The questionnaire is broken down into 3 separate sections that you can now fully customize to accommodate new clients and existing clients who join your Off Day Trainer system.

 Section 1

Trainee (client) Information

  1. You can edit the text requesting them to fill out the questionnaire
  2. You cannot change the Client name and email fields
  3. You can change parts of the status section
    1. Highlighted in Green
  4. You can edit the text in the “Next Button”

Section 2

Trainee Goals

  1. You can edit the paragraph text
  2. You can edit the text requesting to select a category
  3. You can change the Categories to select from
    1. If you create your own custom categories, you can now select these
      1. Your custom categories will only show up if there are messages within it
    2. To select your custom category
      1. Click on settings
      2. Click on Message Library
      3. Click on the 3 dots to the right of your category
      4. Select Enable Category as goal
  1. You can edit the text requesting the time of day to receive the messages
  2. You can edit the text for the 1-10 scale
    1. You cannot edit the scale 1-10
  3. You can edit the personal, short-answer questions.

Section 3

Thank You

  1. You can edit the text letting them know the questionnaire was received
    1. Along with the text message 

Once you are finished you have the option to “Preview” your new questionnaire. When you are finished click save and going forward any new client that joins your Off Day Trainer system will receive this new questionnaire.